I received a new identity card?

  1. Make sure you also have the latest version of the eID software.
  2. Remove the certificates from your old identity card in your browser.
    • To remove your old identity card certificate, open your Internet Explorer browser, click on the top right on the small wheel.
    • Choose from the menu “Internet option”. In the window, click the “Content” tab. Once in the “Content” tab, click “Certificates”. Choose the certificate from your old identity card and delete it.
  1. Connect to the Brussels Health Network portal. Always use the Internet Explorer browser.
    • To update your profile with your new identity card, click “update”. A window confirms the update of your data.