SSL Certificate

To connect to the Brussels Health Network portal, you must first be registered and authenticated by your eID.

If you get a message stating the SSL certificate is in error, please check these points one by one:

  1. You have installed the official eID software.
  2. You have connected your eID card reader and inserted your identity card before clicking the button “I am already registered.
  3. Your identity card is valid. Read other issues and problems related to the electronic identity card.
  4. You use Internet Explorer 7 or later or another compatible browser

If you encounter this message, clear your SSL cache before trying again:

  •  For Internet Explorer: “Internet Options”> “Content” tab> “Clear SSL cache”.
  •  You can also close all open Internet Explorer windows and then try again to access the Brussels Health Network platform.