Patient connexion

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Health professional connexion

Itsme connexion EID connexion

Access conditions

The Brussels Health Network

A few essential prerequisites have to be met in order to access this shared information on the health network:

  • The patient must have given his or her consent to the sharing of his or her data
  • The doctor must be in a therapeutic relationship with his or her patient for the continuity of care
  • The procedure for access is determined according to the type of provider and  must be adhered to (access matrix).

Informed consent of the patient

The patient’s informed consent for the sharing of health data for the continuity of care is required before his or her health care can be shared through the health networks by and between the different professionals who care for him or her.

This consent is National, so it is valid for all the eHealth networks in Belgium and it is free of charge.

You can give your informed consent in different ways. Once you have given your consent, you do not have to give it again later on. Your doctor, pharmacist, hospital, immediately sees via its software if you have already given your consent.
You may withdraw your consent at any time in the same way you gave it or by using this pdf form.

Why is it called informed consent?

The data at issue are sensitive so it is essential for the patient to be fully aware of what such consent entails. The patient can withdraw his or her consent at any time.

Similarly, if the patient considers that unauthorized access has taken place, he or she can lodge a complaint with the Brussels Health Network. The Data Protection Officer (DPO) will initiate a compliant file.

Any change in consent status recorded in the institution is notified to the patient by e-mail in his or her citizen ebox.

The therapeutic relationship

What is a therapeutic relationship ?

The therapeutic relationship or link is an affirmation of a relationship of trust and care between the patient and the care provider.

There are as many therapeutic links as there are healthcare professionals who provide care for the patient. If the patient has given his consent, the creation of this link enables the healthcare professional to access your shared data, in accordance with the access defined for each professional according to its needs

The doctor creates this therapeutic relationship directly via the GP’s software during your consultation. If you wish, you can manage these links via the Brussels Health Network platform.

In order to exist, this “therapeutic relationship” must be proved: this being the case when you give your electronic identity card to the admissions department of a hospital, a doctor or a pharmacist.

What is the duration of a therapeutic relationship

The duration of the therapeutic relationship varies depending on the context of your care and the type of relationship you have with the health professional.

  • If you have a long-term relationship with your GP or pharmacist, the period of access to your data by your doctor can be up to 15 months.
  • However, if you have occasional contact with a doctor, the period of access to your data will be limited to a period of three months.
  • And finally, an emergency room doctor will have access to your data for a period of one month.

How can these therapeutic links be managed?

Patients can manage these links via the Brussels Health Network portal.
However, you can add them yourself by clicking on the button “Add access authorization.”
If you want to terminate an existing therapeutic relationship before the end of its expiry date, click the red cross next to the name of the doctor in question.

Access matrix

There are national rules for accessing information from different sources (hospitals, general practitioners, laboratories, etc.). These rules are known as the “access matrix,” which is defined and validated by the eHealth platform. It pertains to the minimum access for each healthcare profession.

Broadly speaking, a doctor has access to practically all the information available, whether he or she is a general practitioner or a hospital physician. Conversely, pharmacists in hospitals will have access to all the information, whereas a dispensary pharmacist will have limited access.

In this matrix, some access is limited to certain professions, is partial (to a part of a document) or conditional on the data available.

Matrice d'accès au RSB
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